Terms of service

Effective Date: August 6, 2026

Welcome to OakCraft.store. These Terms of Service ("Terms") govern your access to and use of our website, products, services, and all related content. By visiting our website, browsing our collections, creating an account, or placing an order, you agree to be bound by these Terms of Service. If you do not agree with any portion of these Terms, please discontinue the use of our website and services.

OakCraft.store is dedicated to offering thoughtfully selected wooden home décor and decorative accessories inspired by modern organic living. Our goal is to provide customers with a secure, transparent, and enjoyable shopping experience while maintaining fairness for both our customers and our business.

1. Acceptance of Terms

By using OakCraft.store, you confirm that you:

Are at least the age of majority in your jurisdiction.
Have the legal capacity to enter into binding agreements.
Will use this website only for lawful purposes.
Agree to comply with these Terms as well as all applicable laws and regulations.

If you are using this website on behalf of an organization or another individual, you represent that you have authority to accept these Terms on their behalf.

2. About OakCraft.store

OakCraft.store specializes in carefully selected decorative products including wooden wall décor, wooden vases, display accessories, sculptures, home decorations, and related lifestyle products.

Our collections are designed to complement modern interiors while celebrating the beauty of natural materials and timeless craftsmanship.

3. Website Use

You agree to use our website responsibly.

You must not:

Violate any applicable laws.
Attempt unauthorized access to our systems.
Interfere with website security.
Upload malicious software or harmful code.
Use automated systems to scrape website content without permission.
Copy or reproduce website materials for commercial purposes without written authorization.
Misrepresent your identity.
Engage in fraudulent purchasing activities.

Any misuse may result in suspension or permanent restriction of access.

4. Product Information

We strive to ensure that all product descriptions, specifications, dimensions, pricing, and photographs are accurate.

However, slight differences may occur due to:

Natural wood grain.
Handmade finishing.
Lighting during photography.
Monitor color settings.
Manufacturing updates.
Supplier improvements.

Natural variations are considered part of each product's unique character and should not be interpreted as defects.

5. Pricing

All prices displayed on OakCraft.store are subject to change without prior notice.

While we make every effort to ensure pricing accuracy, occasional errors may occur.

If an obvious pricing error is discovered after an order has been placed, we reserve the right to:

Cancel the affected order.
Contact you regarding the correction.
Offer the option to proceed with the correct price.
Issue a full refund if payment has already been collected.
6. Product Availability

Inventory changes continuously.

Products displayed on the website do not guarantee availability.

If an item becomes unavailable after your purchase, we may:

Issue a refund.
Offer a replacement.
Suggest a similar product.
Delay shipment with your approval.
7. Orders

Submitting an order does not automatically create a legally binding sales contract.

Orders become accepted only after:

Payment authorization.
Order verification.
Successful processing.
Shipment confirmation.

We reserve the right to refuse or cancel orders when necessary.

8. Order Verification

For fraud prevention and customer protection, we may request additional verification before processing certain orders.

Verification may include confirmation of:

Billing information.
Shipping address.
Identity.
Payment authorization.

Failure to provide requested information may result in order cancellation.

9. Payment

We accept secure payment methods supported by Shopify and our authorized payment partners.

Payments must be successfully authorized before orders can be processed.

OakCraft.store does not store complete payment card information on its own servers.

10. Taxes and Duties

Applicable taxes may be collected according to local regulations.

International customers may also be responsible for:

Import duties.
Customs fees.
Local taxes.
Government charges.

These fees are determined by the destination country and remain the responsibility of the customer unless otherwise stated.

11. Shipping

Shipping information, estimated delivery times, and shipping policies are available on our Shipping Policy page.

Delivery estimates are provided in good faith but are not guaranteed.

Factors outside our control may occasionally affect delivery schedules.

12. Returns and Refunds

Returns, refunds, replacements, and exchanges are governed by our Return & Refund Policy.

Customers are encouraged to review that policy before making a purchase.

13. Cancellations

Orders may be canceled before fulfillment begins.

Once an order enters processing or has been shipped, cancellation may no longer be possible.

Customers may instead request a return after delivery in accordance with our Return Policy.

14. Customer Accounts

If you create an account with OakCraft.store, you agree to:

Maintain accurate information.
Protect your password.
Keep login credentials confidential.
Notify us of unauthorized account activity.

You remain responsible for all activities conducted through your account.

15. Promotions

From time to time, OakCraft.store may offer:

Promotional discounts.
Coupon codes.
Seasonal sales.
Special campaigns.
Limited-time offers.

Promotions:

Cannot normally be combined unless specified.
May expire without notice.
Have no cash value.
May be withdrawn if abused.
16. Intellectual Property

All website content is owned by or licensed to OakCraft.store.

This includes:

Logos.
Branding.
Product descriptions.
Graphics.
Website design.
Icons.
Images.
Layout.
Text.
Original content.

No material may be copied, reproduced, distributed, or used commercially without prior written permission.

17. User Content

Customers may voluntarily submit:

Reviews.
Comments.
Suggestions.
Feedback.
Product photos.

By submitting such content, you grant OakCraft.store a non-exclusive, worldwide, royalty-free license to display, reproduce, and use that content for business purposes.

You confirm that your submissions do not violate the rights of others.

18. Prohibited Conduct

Users may not:

Submit false information.
Harass employees or other customers.
Post unlawful material.
Upload viruses.
Attempt hacking activities.
Use bots for abusive purchasing.
Impersonate another person.
Interfere with website functionality.

Violations may result in immediate account suspension.

19. Third-Party Services

Our website may integrate services provided by third parties including:

Shopify.
Payment providers.
Shipping companies.
Analytics services.
Marketing platforms.

These services maintain their own privacy policies and terms.

OakCraft.store is not responsible for policies maintained by independent third-party providers.

20. Disclaimer of Warranties

Our website and products are provided on an "as available" and "as is" basis.

While we strive to provide reliable service, we do not guarantee:

Continuous website availability.
Error-free operation.
Absolute compatibility with every device.
Uninterrupted access.
Complete absence of technical issues.

To the fullest extent permitted by law, all implied warranties are disclaimed.

21. Limitation of Liability

To the maximum extent permitted by applicable law, OakCraft.store shall not be liable for:

Indirect damages.
Incidental damages.
Consequential damages.
Loss of profits.
Business interruption.
Data loss.
Delays caused by third parties.
Events beyond our reasonable control.

Our total liability shall not exceed the amount paid for the affected order where permitted by law.

22. Force Majeure

OakCraft.store shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:

Natural disasters.
Floods.
Fires.
Pandemics.
Labor disputes.
Transportation interruptions.
Government actions.
Customs delays.
Internet outages.
Supply chain disruptions.
23. Privacy

Your use of OakCraft.store is also governed by our Privacy Policy.

By using our website, you acknowledge that certain information may be collected and processed to provide our services, improve website performance, and fulfill customer orders.

24. Termination

We reserve the right to suspend or terminate access to our website if users:

Violate these Terms.
Engage in fraudulent behavior.
Abuse promotions.
Threaten website security.
Harm other customers or our business.

Termination does not affect obligations arising before termination.

25. Governing Law

These Terms shall be interpreted in accordance with the applicable laws governing the operation of OakCraft.store.

Where legally required, disputes shall be handled under the jurisdiction of the appropriate courts and authorities.

Nothing in these Terms limits any consumer rights granted under applicable law.

26. Changes to These Terms

OakCraft.store may revise these Terms of Service periodically.

Updated versions become effective immediately upon publication on this website unless otherwise required by law.

Customers are encouraged to review this page regularly to remain informed of any updates.

Continued use of the website after changes have been published constitutes acceptance of the revised Terms.

27. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect.

Failure to enforce any provision shall not constitute a waiver of future enforcement.

28. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any additional policies published on OakCraft.store, constitute the entire agreement between you and OakCraft.store regarding your use of our website and services.

Contact Information

If you have any questions regarding these Terms of Service, please contact us.

OakCraft.store

Address
67 Linkletter Ave
Central Bedeque, Prince Edward Island C0B 1G0
Canada

Email
support@OakCraft.store

Phone
+1 202-247-7825

Our customer support team is committed to providing prompt, professional, and courteous assistance. We appreciate your trust in OakCraft.store and thank you for choosing us to help bring timeless wooden décor and modern organic style into your home.